Assertiveness skills training
Most people love to be “nice”. We all hate being termed as either selfish or too demanding. However, it is very
Sales Management Training
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management
Telesales Training
The basic fact about telesales is WHEN THE PHONE IS PUT DOWN - THE SALE IS OVER. The phone is probably
OUR PHILOSOPHY
Each of our clients is unique as well as their industries, they have different challenges, situations and goals. Our training programme
Emotional intelligence
EMOTIONAL INTELLIGENCE Emotional Intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others
Women in Leadership Training Program
One of the loudest corporate jokes is that “The future is female”. It is important to appreciate the role that women
Delegation Skills
Leadership is one thing, and then having the ability to break down tasks to your team is another. At Eagles Management,
First Line Managers Training
A first line Manager is solely responsible for bringing out the best from the rest of the team. He carries the
Conflict Management
Disagreements in ideology or concept are a common thing at the corporate market place. Whenever conflict is not dealt with in
Induction Training
Getting a new job is always exciting, but the first few days at a new workstation can be extremely boring. Unless
Sales Skills Training
A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective,
Customer Service skills Training in Kenya
At Eagles Management Consultants, we understand that customers are key for any business to thrive. We therefore, tailor our customer service
Handling Customer Complaints
At Eagles Management, we understand that successful businesses rely on satisfied customers. It’s all too easy to lose a good reputation
Customer Service Management
Delighted customers return and send others; dissatisfied customers do not! Surveys have found that it costs about eight times as much
Sales Presentations & Pitching Trainings
Winning pitches is vital to the success of any business. Yet all too often the process is rushed, the presenters lack