Assertiveness skills training
Most people love to be “nice”. We all hate being termed as either selfish or too demanding. However, it is very
Most people love to be “nice”. We all hate being termed as either selfish or too demanding. However, it is very
Supervisors manage key result areas in any organization. Our intention is to develop program that equip participants with the knowledge and
Leadership is one thing, and then having the ability to break down tasks to your team is another. At Eagles Management,
One of the loudest corporate jokes is that “The future is female”. It is important to appreciate the role that women
EMOTIONAL INTELLIGENCE Emotional Intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others
Each of our clients is unique as well as their industries, they have different challenges, situations and goals. Our training programme
The basic fact about telesales is WHEN THE PHONE IS PUT DOWN - THE SALE IS OVER. The phone is probably
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management
Consultative sales is the art of asking intelligent, well thought out questions in the hope of learning what the true requirements
A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective,
Winning pitches is vital to the success of any business. Yet all too often the process is rushed, the presenters lack
There is no question about the impact great customer service has on an organization. How to build a customer service strategy
The world of commerce has evolved rapidly in the last several decades, offering individuals a wide range of options for satisfying
At Eagles Management, we understand that Receptionists are the first point of contact with your clients, so they need to create
Delighted customers return and send others; dissatisfied customers do not! Surveys have found that it costs about eight times as much