Course Overview
One of the best ways to assist you in being aware of the origins of your anger, what sets off that unhealthy anger, and the behavioral patterns that result in anger is through our anger management training course. You will learn practical methods in this anger management training for regulating and managing your rage. It will help you understand this strong feeling and educate you on how to stay away from situations that lead to frustration.
Most people occasionally become angry. It is a positive emotion that almost everyone has at some point. If not recognized and managed, it can quickly turn unhealthy and harmful. Unrestrained rage damages your reputation and ruins your interactions with coworkers or clients. Additionally, it will restrict your options and perhaps harm your health.
In the Philippines, you can take this anger management training course wherever you are. One of our knowledgeable local or foreign trainers can bring this anger management workshop training course to your location.
Building a connection inside the group will help the participants trust one another, which is crucial when they start talking about and working on their anger issues. Members can assist in this process by contributing on their behalf. You can either leave it up to each person to discuss what he or she would like to, such as “Tell us something you would like to share,” or you can ask specific questions like “What do you hope to receive out of this course?” Additionally, you can employ icebreaker exercises like dividing the participants into groups and asking them to state five objectives they hope to accomplish by the end of the course. Introductions typically last one session, following which each subsequent meeting should have a five-minute refresher to bring the group back together.
Course Objectives
- Improve your knowledge of rage and the natural anger cycle.
- Learn about the “fight or flight” reaction that causes rage.
- Recognize the truths about anger
- Learn about constructive and destructive methods for handling anger.
- Learn how to manage your anger in all circumstances.
- Learn some effective methods for “letting off steam”
- Improve your home and work life by better controlling your anger
Management & Supervisory Training Highlights
Training Feedback
Happy Customers
Course Outline
Lesson 1: Understanding Anger
- A pattern of fury
- Knowing the fight-or-flight response
- Myths prevalent concerning anger
Lesson 2: Do’s and Don’ts
- Unhelpful Anger Management
- helpful techniques for managing rage
Lesson 3: Gaining Control
- One word of caution
- Coping strategies
- Using breathing exercises
- Releasing some steam
Lesson 4: Distinguish People from Problem
- Language as objective versus subjective
- Recognizing the issue
- The use of “I” statements
Lesson 5: Working on the Problem
- Utilizing respectful disagreement
- Negotiation advice
- Fostering agreement
- Choosing solutions
Lesson 6: Addressing the Issue
- Selecting a remedy
- Planned action
- Completing it
Lesson 7: Personal Plan
- Recognizing hot buttons
- Knowing your trigger points
- A diary of one’s rage
Lesson 8: The Triple-A Approach
- Alter Avoid Accept
Lesson 9: Handling Furious People
- Understanding the De-Escalation methods for the energy curve
- How far to retreat and what to do next
Lesson 10: Pulling it All Together: Process Overview
- Put it into practice
Who Should Attend
- Senior marketing directors or managers
- Relationship managers and
- Customer relationship managers
- Professionals in customer service, supervisors,
- Team leaders, and managers
- Sales experts, salespeople, and sales analysts
- Entrepreneurs and founders of startups
Trainers Available for:
- In-House Trainings
- Online Training
- 2 Hours Crush Program
- Half Day Program
- One Day Program
- Two Days Full Program
Training Techniques
- Power point Presentations
- Engaging conversations
- Case studies
- Exercises in solving problems
- Focus Group Conversations
- Games in Management
- Skits and modeling the part
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