Course Overview

You gain the ability to express yourself intelligently and clearly thanks to this assertiveness and self-confidence training. In all of your contacts with other individuals, you will require it. Additionally, you will discover many methods for speaking politely and firmly without coming out as arrogant or overly ambitious.

Individuals who have taken this training often stated that it has improved their life. In-house training for assertiveness and self-confidence is now accessible in the Philippines. This training primarily aims to improve your communication skills, sense of self-worth, and ability to accomplish goals. It’s common knowledge that assertiveness is a communication skill. The course plan complies with industry standards and provides coverage of all in-demand training requirements.

So what is assertiveness? Being able to articulate your demands and opinions clearly and assertively is a crucial ability. Your ability to communicate clearly and reasonedly without offending others will be helpful in interactions with people at home, at work, with employers, and with customers. Finding a healthy balance between assertiveness and passivity is required.

This ability entails standing up for yourself under trying conditions. How can I strengthen my assertiveness? Although it probably won’t happen right away, developing these skills will help you.

Course  Objectives

  • Know what it means to be forceful and confident in yourself
  • Learn that speaking up and standing up for what they feel is acceptable.
  • Learn how to speak out for your needs and opinions with confidence.
  • Learn to say “no” politely and without seeming uninterested.
  • Realize the significance and the legitimacy and importance of your thoughts.
  • Learn to recognize and stop self-talk and negative thinking.
  • Make yourself a better communicator
  • Learn to develop reasonable objectives that are consistent with your ideals.
  • Learn how to “become the part” and “feel the part,” as well as “look the part” and “sound the part.”
  • the capacity to identify and respond to challenging behaviors in others.

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Course Outline

Lesson 1: Making Your Mark with “Me, We”

  • Knowing Yourself Understanding Yourself Understanding Others

Lesson 2: How We Act: Thoughts and Reactions

  • The Positive, Negative, and Negative
  • Doubt
  • Realistic Uncertainty and Concern
  • Displaying confidence

Lesson 3: Confident Communication

  • How you speak
  • What you say
  • Listening

Lesson 4: “Self Confidence

  • Developing and Reinforcing It Using Your Strengths” Spoilers
  • Four Areas of Focus for Increasing Confidence
  • Self-confidence Challenges at Work

Lesson 5: Mastering Assertiveness

  • When and How to Use It Confidence Building by Building on Your Strengths Spoilers
  • Four Areas of Focus for Increasing Confidence
  • Self-confidence Challenges at Work

Lesson 6: We’re All Different

  • Making Claims in a Globalized World
  • The Cultural Dimension of Self-Confidence and Assertiveness

Lesson 7: Reflections

  • Make a plan of action
  • Accountability = Performance

Who Should Attend

  • Senior marketing directors or managers
  • Relationship managers and
  • Customer relationship managers
  • Professionals in customer service, supervisors,
  • Team leaders, and managers
  • Sales experts, salespeople, and sales analysts
  • Entrepreneurs and founders of startups

Trainers Available for:

  • In-House Trainings
  • Online Training
  • 2 Hours Crush Program
  • Half  Day Program
  • One Day Program
  • Two Days Full Program

Training Techniques

  • Power point Presentations
  • Engaging conversations
  • Case studies
  • Exercises in solving problems
  • Focus Group Conversations
  • Games in Management
  • Skits and modeling the part

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