Course Overview

Every day while talking within any business or organization, effective negotiation skills are needed. You engage in ongoing negotiations with coworkers, workers, clients, and business partners. You may improve your negotiating abilities by taking effective negotiation skills training.

Negotiation is a technique used to resolve conflicts. It is a method for coming to a compromise or agreement without conflict or controversy.

When there is a conflict, people naturally want to advance their stance as much as possible (or perhaps an organization they represent). Fairness, pursuing mutual advantage, and preserving a relationship are the cornerstones of a good outcome, though.

Regular negotiations take place between coworkers, departments, or an employee and their employers. Contact details, project schedules, salary, and other issues are all subject to negotiation by professionals.

It’s helpful to comprehend the different forms of negotiations you can have and how to develop your negotiating skills because negotiations are both common and significant.

By offering realistic negotiation skills that can be used in a variety of scenarios, the Effective Negotiation Skills training course satisfies all three objectives. Although practicing will help you become more skilled at bargaining, you will learn some helpful pre-negotiation planning strategies in this course. Additionally, it will enable you to prepare for negotiations by working in pairs or small teams.

You will acquire theories in this negotiation skills training course and have the chance to apply them in a variety of situations.

Course  Objectives

  • Describe the fundamental forms of negotiations.
  • Gain the knowledge and abilities required for successful negotiation by learning the stages of negotiations.
  • Use fundamental negotiation principles.
  • Set the stage for bargaining
  • Decide what information you should divulge and what information you should keep private.
  • Learn how to bargain effectively.
  • Use techniques to determine mutual benefit
  • Showcase how to establish consensus and determine the conditions of an agreement.
  • Deal with slander and other challenging topics
  • Use negotiation to address issues that arise daily
  • Negotiate on someone else’s behalf

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Course Outline

Lesson 1: The Who, When, and How of Negotiation

  • Definition of negotiation
  • Negotiation Techniques
  • Dominant Bargaining Techniques
  • Your Individuality

Lesson 2: “Getting Ready to Negotiate”

  • Learn your BATNA.
  • The Area of Potential Consensus (ZOPA)

Lesson 3: The Importance of Authority

  • Developing As A Principled Negotiator
  • Introductions
  • Keep people away from the issue.
  • Positions vs. Interests
  • Mutual Benefit: Increasing the Pie
  • objective standards

Lesson 4: Bargaining and Closing

  • Integrated and Distributive Bargaining
  • negotiating strategies
  • Finalizing the Agreement and Making Concessions

Lesson 5: Challenges

  • Having negotiating power
  • Integrity: The Moral Compass

 Lesson 6: Can We Still Negotiate If We Can’t Meet?

  • Phone-based negotiations

Lesson 7: Email Negotiation Reflection Series: Reflections

  • Make a plan of action
  • Accountability = Performance

Who Should Attend

  • Senior marketing directors or managers
  • Relationship managers and
  • Customer relationship managers
  • Professionals in customer service, supervisors,
  • Team leaders, and managers
  • Sales experts, salespeople, and sales analysts
  • Entrepreneurs and founders of startups

Trainers Available for:

  • In-House Trainings
  • Online Training
  • 2 Hours Crush Program
  • Half  Day Program
  • One Day Program
  • Two Days Full Program

Training Techniques

  • Power point Presentations
  • Engaging conversations
  • Case studies
  • Exercises in solving problems
  • Focus Group Conversations
  • Games in Management
  • Skits and modeling the part

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