Soft skills are interpersonal skills that are not technical. However in the current competitive world they are very essential not only for personal growth but also for growth in the work place and business. They include communicating clearly and appropriately, remembering work directions, working well with others, and knowing how to solve problems, Eagles management consultants’ trains on such skills, which will help youth, succeed in life no matter what they are doing. These skills are necessary for youth to succeed in education, job training, independent living, community participation, and, ultimately, in the workplace.

LEARNING OBJECTIVES
The participants shall be able to achieve the following objectives at the end of this module
•Will be able to explain, what are Soft Skills?
•The ways and means by which soft skills can be utilized in the day to day life
•The ability to face the everyday challenges of life with confidence
•The ability to deal with unpleasant situations and people with ease
•The ability to showcase ones skills in a creative manner
•The ability to identify and showcase ones leadership skills via good people management
•The ability to become an outstanding personality in the social and work environment by skillfully maneuvering individual emotion

COURSE OUTLINE
MODULE I-UNDERSTANDING YOURSELF –ATTITUDE
•Types of beliefs and how they affect our attitude
•Setting your own Personal standards
•Having the Winning attitude and its impact
•Gratitude- celebrating the milestones

MODULE II- INNOVATIVE THINKING/ CRITICAL THINKING
•What is critical thinking?
•Why is critical thinking important?
•Impact of critical thinking on career
•Collaborative critical thinking
•Creativity in critical thinking

MODULE III- EMOTIONAL INTELLIGENCE
•Define and understand what Emotional Intelligence is
•Self-awareness and Self-Motivation
•Core Emotional Intelligence Skills
•Social skills
•Understanding empathy
•Managing emotions and stress in the workplace
•Behavior, communication and language

MODULE IV- LEADERSHIP
•Characteristics of a good leader
•Ethics in leadership
•Strategic thinking
•People management
•Planning and delivery
•Team work and leadership
•Youth and adult partnerships

MODULE V- TEAM WORK
•Building rapport
•Problem solving skills
•Listening and feedback skill
•Conflict resolution skills
•Support skills
•Communication skills
•Decision making skills

MODULE VI- COMMUNICATION AND NETWORKING SKILLS
•Habits of a highly effective communicator
•Beyond verbal communication
•Active listening
•Asking good questions
•Bridging the gaps in communication- communication barriers
•Building relationships
•Keeping in contact
•Leveraging on influential connections

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