Course Overview

Your supervisors and leaders will obtain the fundamental skills they need to transition from being individual contributors to results-driven leaders with the support of the advanced supervisory training program. As a leader, you can learn how to strengthen your supervisory skills and gain real-world experience. The ability of the supervisors to relate to their coworkers and deal effectively with their subordinates enables the smooth flow of business operations inside the organization.

You will learn how to modify your leadership style and take on new challenges through guided role-play, exercises, and skill practice sessions. You go through the paces of inspiration, delegation, coaching, communication, performance management, and leadership through in-depth skill practice using the Situational Leadership® II model in conjunction with interactive activities. You will be able to play to your strengths, make necessary improvements, and get the best performance out of each team member.

Situational Leadership® II, a concept for developing people and a technique for leaders to assist their staff in becoming self-reliant achievers, is introduced in the Advanced Supervisory Training Program. To be genuinely effective in their leadership, management must adjust to the abilities and dedication of the individuals they wish to influence. Managers have to give a lot of direction to some employees. With others, positive reinforcement and admiration provide the best outcomes. Others, however, perform at their peak when given the freedom to seize the initiative. Managers that use Situational Leadership® II are more adaptable and responsive to their staff members’ needs.

Course  Objectives

  • Explain your obligations and position as a supervisor in detail.
  • Effectively aid in enhancing the effectiveness of your employees
  • Take advantage of the inherent drivers of success in your team.
  • Choose the most effective communication channels for your company. Study and put situational leadership ideas to use II
  • benefits of successful delegating and how to do it
  • Discover your coaching assets
  • Changing from a rank and file to a leadership perspective

Course Benefits

  • Improve your knowledge of your jobs and responsibilities.
  • To effectively set expectations for yourself and your direct reports, and improve communication.
  • Adapt your leadership approach to each team member’s demands.
  • Promote organizational objectives that produce outcomes.
  • Utilize delegation techniques to boost output and motivation
  • Utilize efficient coaching methods to improve the performance of your team.

Management & Supervisory Training Highlights

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Course Outline

Lesson 1: Your Position as a Leader and a Supervisor

  • The traits and skills necessary for efficient management
  • The obligations you have as a manager
  • Switching from being a contributor to a manager
  • How to collaborate well across generations in the workplace
  • Managing matrixed teams and remote workers

Lesson 2: Effective Communication

  • What truly constitutes good communication
  • The exchange of information
  • Obstacles that could lead to confusion and derailment
  • The relative value of in-person communication
  • Five components of effective managing communication
  • Choosing the best communication strategy for your needs
  • Challenges and strategies for virtual communication

Lesson 3: The Art of Influencing Others with Situational Leadership® II

  • Develop people, respect diversity, and promote more open and regular communication
  • Develop your leadership style to increase employee dedication to their work and competency.
  • Adapt your leadership style to the needs of the employee’s professional development and the current work.

Lesson 4: Coaching for Performance

  • How coaching advances, improves and accomplishes objectives
  • Coaching requirements and their significance
  • Practice guiding and correcting hard and difficult behaviors
  • For managing a coaching discussion, refer to the AMA Guide.
  • Distinctions between discipline and coaching

Lesson 5: Fostering a Climate of Motivation

  • Motivation and your part in establishing a motivating environment
  • The price of disengagement and low motivation
  • The process of motivation’s key components
  • Make up your method for creating a motivating environment.
  • Delegation styles
  • Delegation’s advantages and difficulties
  • Know how you feel about the delegation.
  • How to have a productive delegation discussion
  • Practice

Who Should Attend

  • Senior marketing directors or managers
  • Relationship managers and
  • Customer relationship managers
  • Professionals in customer service, supervisors,
  • Team leaders, and managers
  • Sales experts, salespeople, and sales analysts
  • Entrepreneurs and founders of startups

Trainers Available for:

  • In-House Trainings
  • Online Training
  • 2 Hours Crush Program
  • Half  Day Program
  • One Day Program
  • Two Days Full Program

Training Techniques

  • Power point Presentations
  • Engaging conversations
  • Case studies
  • Exercises in solving problems
  • Focus Group Conversations
  • Games in Management
  • Skits and modeling the part

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