Call Center Agent Training
The A+ Agent: Confidence and Professionalism for Call Center Employees Course Overview While a lot of customer issues can be
Online Customer Care
Online Customer Services Best Practices Course Overview Every firm must provide excellent customer service to be successful. Enhancing customer satisfaction
Customer Service Essentials
Essentials Elements for Great Customer Service Course Overview Improved customer service abilities will boost your organization's bottom line, and TrainSmart's
Transforming Complaints into Opportunity
Handling Customer Complaints Course Overview It is unavoidable for every firm to encounter some unfavorable client feedback or complaints. Customer
Customer Service Training Courses and Workshops in Kenya
Customer Service Training Course Overview One of the secrets to developing and maintaining a business is understanding how to provide
Managing Customer Feedback Course
Managing Customer Feedback Course Overview You like me! You genuinely enjoy me! There is nothing better than experiencing the love
Guest Relations and Hospitality Skills Training
Delivering a Five-star Customer Experience Course Overview "Be our guest. Be our guest. Test our service by using it. Cherie,
Healthcare Customer Service Training
Delivering Customer Service for Better Patient Satisfaction Course Overview The pressure that healthcare professionals face is unlikely to go away
Front Desk and Receptionist Skills Training
Front Desk Professional Image Building Course Overview A customer or client arrives while multiple phone lines are ringing, phone lights
Customer Service Skills Training for Retail
Delivering Exceptional Retail Customer Service Course Overview "You're giving up? But you just got going!" It's no secret that the
Telephone Customer Service
How May I Help You: Outstanding Telephone Courtesy and Customer Service Course Overview People will likely perceive your personnel as
Client Relationship Management
Delivering Exceptional Client Service: How to Build Lasting Partnerships Course Overview Client’s matter, whether they are internal or external, and
Dealing With Difficult and Demanding Customers Training
Handling Demanding and Difficult Customers Course Overview People who work in customer service like making pleased customers. However, if members
Exceptional Service Skills for Technical People / Support
Exceptional Service Skills for Technical People / Support Trainers in Kenya Course Overview Exceptional Service Skills for Technical People/Support –
Customer Service Excellence
Customer Service Excellence Trainers in Kenya Course Overview An organization's capacity to grow its business is directly impacted by how
Customer Service Training
Customer Service Trainers in Kenya Course Overview What constitutes quality customer care? How does anything become amazing from being good?