Negotiation is one of those skills that all professionals require at some point of their lives; whether it is a bargain at the shopping Centre, a compromise race with your sibling or a discussion at the work place. In the current competitive market place, keen negotiation skills are more important than ever to ensure that we get the best price, the right decision or avoid conflict.
At the business front, negotiation is about reaching win: win solutions, where all parties feel the outcome is fair. This, negotiation skills course, will help you understand the process of negotiation – how to prepare, having clear aims and objectives, gaining a confident approach to negotiating, how and when to use different negotiating styles, strategies and tactics.
This course is intended for any one whose work involves influencing, negotiations and persuasion.
By the end of this session, participants should be able to:
•Learn bargaining techniques and strategies of inventing options for mutual gain and move negotiations from bargaining to closing.
•Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
•Recognize manipulative tactics and how to deal with them
•Identify what information to share and what to keep
•Creatively find solutions towards win: win outcomes.
•Understand how to reach consensus and set the terms of agreement
Module I: Introduction to Negotiation
•What is negotiation?
•Negotiation vs. other social interactions
•Elements of negotiation
•Qualities of a good negotiator
Module II: Preparing for negotiation
•Assessing the other party
•Designing a negotiation plan
•Creating a negotiation team
•Identifying barriers to effective negotiating
Module III: The Negotiation room
•Starting up a bargain
•Phases of negotiation
•Models and styles of negotiation
•Instruments of negotiation
•The role of interest groups
Module IV: Skills and strategies of negotiation
•Choosing a strategy
•Preferred skills for negotiation
Module V: Closing the negotiation
•Finalizing the bargain
•Moving from bargain to a close
•The closing process
Module V: Post negotiation
•Implementation and compliance
•Assessment and evaluation
The Eagles Management course combines both theoretical knowledge and practical experience through learning by doing. Participants will be engaged in;
•Best practice theory exploration
•Case study and application of real life negotiation situations, and
•Skill Practice exercises