Good managers and supervisors play a big role in helping any organization to effectively deliver on its strategies, standards and expectations. Eagles Management Consultants partners with SACCOs in training their junior managerial team to help them get the most out of their staffs while gaining their trust as well
LEARNING OBJECTIVES
At the end of the program, the participants will be able to;
•Identify and develop and implement objectives
•Understand principles of time management and draw up time efficient work plans
•Prepare and conduct a meeting both with their supervisory teams or the management
•Understand budget elements, monitor and control expenses relating to their team
•Identify and solve a problem within the team amicably and effectively
•Create and develop an environment that encourages innovation
•Manage diverse workforce to add value
COURSE OUTLINE
MODULE I –PLANNING AND GOAL SETTING
•Identifying and developing goals and objectives
•Formulating plans to meet the set objectives
•Operational strategies and plan
•Implementing operation plan
•Monitoring, measuring and evaluating achievement of goals
MODULE II- TIME MANAGEMENT
•Time management profiles
•Principles of time management
•Work plans for work functions
•Implementing time efficient work plans
MODULE III- MEETING SKILLS
•Preparing a meeting
•Conducting a meeting
•Dealing with different views during the meeting
•Time management during meetings
MODULE IV – BUDGETING
•Concepts of budgeting
•Budget elements
•Monitor and control of team expenses
MODULE V- PROBLEM SOLVING
•Defining the problem
•Investigating the problem
•Generating a solution for the problem
•Implementing the solution
•Evaluating the effectives of the solution
MODULE VI- IMPLEMENTING CHANGE
•Need for change
•Areas for change implementation
•Recommendations for change process
•Communicating change
•Building momentum for change
•Managing resistance to change
•Evaluating effectiveness of the change
MODULE VII- MANAGERIAL SOFT SKILLS
•Leadership and leading a high performance team
•Planning and organizing work
•Giving instructions
•Communication and listening skills
•Monitoring performance and new staff
•Conflict resolution and addressing grievances
•Emergency procedures
•Employee development and coaching
•Being a role model