Sales Skills Training
A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective,
Sales Presentations & Pitching Trainings
Winning pitches is vital to the success of any business. Yet all too often the process is rushed, the presenters lack
Building customer Service strategy
There is no question about the impact great customer service has on an organization. How to build a customer service strategy
Telephone Skills Training
The world of commerce has evolved rapidly in the last several decades, offering individuals a wide range of options for satisfying
Reception Skills Training
At Eagles Management, we understand that Receptionists are the first point of contact with your clients, so they need to create
Customer Service Management
Delighted customers return and send others; dissatisfied customers do not! Surveys have found that it costs about eight times as much
Handling Customer Complaints
At Eagles Management, we understand that successful businesses rely on satisfied customers. It’s all too easy to lose a good reputation
Customer Service skills Training in Kenya
At Eagles Management Consultants, we understand that customers are key for any business to thrive. We therefore, tailor our customer service
Induction Training
Getting a new job is always exciting, but the first few days at a new workstation can be extremely boring. Unless
Conflict Management
Disagreements in ideology or concept are a common thing at the corporate market place. Whenever conflict is not dealt with in
Emotional intelligence Training
Human beings are behavioral; we often make decisions based on how we feel. As so, it is important to promote, first
First Line Managers Training
A first line Manager is solely responsible for bringing out the best from the rest of the team. He carries the
Budgeting preparation Training
In every sector of the economy or industry you are, we all agree that money matters. Being the most important financial
Change Management
As it is often put “The only constant in the world is change”. We live in a society where we are
Time Management
Time, though often overlooked is a very important skill. It is the drive behind productivity. This course introduces time management tools