Women in Leadership Training Program
One of the loudest corporate jokes is that “The future is female”. It is important to appreciate the role that women
Emotional intelligence
EMOTIONAL INTELLIGENCE Emotional Intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others
OUR PHILOSOPHY
Each of our clients is unique as well as their industries, they have different challenges, situations and goals. Our training programme
Telesales Training
The basic fact about telesales is WHEN THE PHONE IS PUT DOWN - THE SALE IS OVER. The phone is probably
Sales Management Training
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management
Consultative Selling Training Course
Consultative sales is the art of asking intelligent, well thought out questions in the hope of learning what the true requirements
Sales Skills Training
A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective,
Sales Presentations & Pitching Trainings
Winning pitches is vital to the success of any business. Yet all too often the process is rushed, the presenters lack
Building customer Service strategy
There is no question about the impact great customer service has on an organization. How to build a customer service strategy
Telephone Skills Training
The world of commerce has evolved rapidly in the last several decades, offering individuals a wide range of options for satisfying
Reception Skills Training
At Eagles Management, we understand that Receptionists are the first point of contact with your clients, so they need to create
Customer Service Management
Delighted customers return and send others; dissatisfied customers do not! Surveys have found that it costs about eight times as much
Handling Customer Complaints
At Eagles Management, we understand that successful businesses rely on satisfied customers. It’s all too easy to lose a good reputation
Customer Service skills Training in Kenya
At Eagles Management Consultants, we understand that customers are key for any business to thrive. We therefore, tailor our customer service
Induction Training
Getting a new job is always exciting, but the first few days at a new workstation can be extremely boring. Unless